Delivery and returns
Fast and careful delivery
Preparation and tracking
At Bondet, every frame is crafted with care and attention. We know that receiving your glasses quickly and in perfect condition is important. That's why we offer several delivery options, all secure and tracked, allowing you to choose what suits you best: home delivery, a pick-up point, or a partner store.
Every order is prepared with the utmost care in our workshop in Oyonnax, so that your glasses arrive impeccably, ready to be worn. We track every shipment so you can follow your package in real time.
Flexibility designed for you
We understand that needs can change. If you wish to modify the delivery address or the reception date, our team is available to assist you and find the most practical solution. At Bondet, flexibility and attentiveness are at the heart of our service.
Simplified returns and exchanges
If your order doesn't suit you, no problem. You have 30 days to return your product, in its original packaging and in perfect condition. Whether it's for an exchange or a refund, we make the process simple and quick.
Our goal is for every Bondet shopping experience to be pleasant and stress-free, with solutions tailored to your needs. For any returns or questions about your order, our team is available and responsive: we are committed to handling every request with care and consideration.